Tumio
Tumio

Our services

Three Ways to Deliver. One Powerful Platform.

Run deliveries yourself, let our team manage your riders, or use Tumio riders. Pick what fits each order — and pay only for completed deliveries.

Self-Service

KES 50per completed delivery

You manage the deliveries. We provide the technology.

Ideal for businesses that already have riders and want direct control over delivery operations.

  • Create and organize delivery orders
  • Add and manage your existing riders
  • Assign deliveries to available riders
  • Track delivery progress
  • Share delivery updates with customers
  • Capture proof of delivery
  • View delivery history and operational reports
  • Save useful delivery-location information

You continue paying your own riders directly. Tumio charges only the KES 50 platform fee per completed delivery.

Most Popular for Growing Businesses

Managed Delivery

KES 120per completed delivery

Your riders. Our team runs the operation.

Ideal for growing businesses that have riders but don't have time to coordinate them every day.

  • Creating and processing delivery orders
  • Coordinating rider assignments
  • Managing dispatch and delivery schedules
  • Monitoring delivery progress
  • Coordinating customer delivery updates
  • Handling delivery exceptions and escalations
  • Confirming successful deliveries
  • Providing delivery reports and operational visibility

You remain responsible for paying and supervising the riders you provide. The KES 120 fee covers platform access and Tumio's operational management.

Tumio Rider Delivery

From KES 200per delivery, all-in

No riders? No problem. We handle everything.

Ideal for businesses without riders, or for overflow when your own riders are busy.

  • Tumio supplies the rider, door-to-door
  • Dispatch, tracking and proof of delivery included
  • Base fare + distance + estimated travel time
  • Around 5 km ≈ KES 230 · 10 km ≈ KES 350 · 15 km ≈ KES 470
  • Price locked when you confirm — no surge, no traffic surcharges
  • First 10 minutes of waiting free at pickup and drop-off

One price covers the rider, platform and coordination. Subject to rider availability.

A boutique owner packing a customer order for delivery
Your business, your riders
A Tumio delivery rider on a motorcycle in Nairobi
Tumio riders on demand
A customer tracking a delivery on their phone
Tracked to the doorstep

Your riders. Your operations. One dashboard. Each delivery is billed under one option only — fees never stack.

Spend Less Time Managing Deliveries. More Time Growing Your Business.

Join businesses simplifying delivery operations with Tumio. Bring your own riders, let our team manage them, or use ours.

Free registration • From KES 50 per delivery • No monthly subscriptions